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Client Onboarding Manager - Corporate & Fund Service

Your role
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You will be in working with and coaching the team in charge of supervising the
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onboarding of our clients;
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Within a dynamic team, you will be the initial point of contact of our future clients;
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You will be in charge of the daily coordination between our future clients, the different
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teams of our company, the lawyers, the notaries and the banks;
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You will draft/review with our future clients our services agreements;
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You will work with a pool of experts in charge of performing the initial and ongoing
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KYC/AML duties for new and existing clients and be in charge of collecting the KYC
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information required by our AML team;
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You will be responsible to provide clients with a unique, distinctive and qualitative
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experience at their onboarding;
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You will work closely with the Management and will report on the needs and demands of
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clients;
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You will work on process improvements to increase efficiency;
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You will contribute in finding day-to-day solutions to serve our clients during their
onboarding in the best possible way and contribute to developing the relationship.
Your profile
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You ideally hold a diploma in Business management, Law or Economics;
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You have a professional experience of 3 to 5 years in a similar environment especially
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clients interactions
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You have strong knowledge of Fund Services, Asset Services and/or Corporate Services ;
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You are constantly curious and keep developing your knowledge or the regulatory
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environment, especially in the Financial Crime area;
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You want to make of any client contact an opportunity to impress;
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You are fluent in English, French and/or German would be an advantage;
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You show excellent relationship and communication skills;
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You are well organized and rigorous in the tasks allocated;
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You are able to prioritize important workload and manage several processes;
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You are dynamic and proactive.
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You display a positive and enthusiastic attitude.
We offer
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An entrepreneurial working environment giving priority to team work;
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A multicultural environment where we promote diversity, talent & ideas;
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The ability to work and interact with a wide variety of specialists;
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Internal trainings and career development.
Based in Luxembourg